Reference

Privacy Policy For Your bk33com Account

Here is exactly what we store when you open an account, how wallet references from bKash, Nagad and Rocket are kept, and the three requests you can send us at any time.

Your verified number, your dataWallet references kept privateCookie choices spelled outCorrection and deletion pathPolicy changes flagged at sign-in

See the Lobby Read FAQ

SECURITY AND RETENTION

Cookies, Wallet Data And Retention

Sign-in memory is the part most people notice first. We keep a session on the device you used, so a returning visit to the lobby doesn't start with the one-time code again — until you clear cookies or sign out. Wallet references from bKash, Nagad and Rocket sit against your account and are never shown to another user. Retention follows a simple rule: keep what a live dispute or a legal duty needs, drop the rest, then tell you what was dropped.

Cookies And Device Continuity

A session cookie keeps you signed in on your phone or browser, so you are not entering the one-time code every few minutes. Clear cookies and it ends; the next sign-in sends a fresh code.

How Wallet References Travel

bKash, Nagad and Rocket transaction references are stored against your account only. Your wallet PIN never reaches us, and a cash-out check compares the request with the number you registered.

How Long Records Stay

Payment references and play records stay while the account is open, then for the period our legal and accounting duties require. After that they are removed or stripped of anything that points back to you.

When This Policy Changes

If the wording shifts, we update this page first and flag the change on your next sign-in. Keep using the account after that and the revised terms apply to how we handle your data.

What This Policy Covers And Skips

bk33com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy covers the data side of your bk33com account, from the moment you tap through to the lobby. When you open an account we record the mobile number you verify, the device and browser you sign in from, and the wallet you link. Use bKash,

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Nagad, Rocket, Upay or Bank Transfer and we store the transaction reference along with the amount, so your balance and your own history line up on both sides. We never ask for your wallet PIN, and we don't need your one-time code once sign-in is done.
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Cricket markets, live tables and slot sessions generate play records too: which room opened, the stake, the round result, how long the session ran. Those records let support settle a query about a single round, and they help us spot a login pattern that looks like
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account sharing. Two limits are worth stating plainly. What we may collect, and how long we may hold it, depends on your local law and eligible regions — some fields are gathered in one market and skipped in another. And this policy ends at our own
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domain. Third-party pages we link to run their own cookie and data rules. You can ask what we hold, ask for a correction, or ask us to close the account and delete what we are no longer required to keep. Message the privacy desk and we'll
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take you through the verification step before any of it is released.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY DESK CHANNELS

Reach Our Privacy Desk In Bangladesh

The privacy desk runs on the same channels you already use for wallet problems. Message us from the mobile number on your account and we can see the record without asking you to repeat everything. A short message is enough: what you want changed, the wallet involved, and the dates. Requests from Dhaka and from anywhere else in Bangladesh get the same handling. If a withdrawal or an open round is still settling, we finish that first, then act on the request.

Privacy Email Send your request from the email or mobile number registered on your account. Put data request in the subject line, mention the account wallet, and we can match it without extra back and forth.

In-App Chat Open the chat panel from the lobby and pick the account option. A Bangladesh support agent picks up wallet, login and privacy requests, and you can ask for the thread transcript once the conversation closes.

Account Closure Request Want the account gone? Ask through either channel above. We confirm the request, check for unsettled rounds or a withdrawal still in progress, then remove what our own obligations allow us to remove.

Privacy Questions You Send Us Most

These are the questions that land in our chat queue most often. Short answers sit below, written the way we'd say them on the phone rather than in legal wording. If yours isn't here, the privacy desk is one message away and you don't need a long explanation — your registered number tells us who you are.

Your verified mobile number, the device and browser you sign in with, and the wallet you link — bKash, Nagad, Rocket, Upay or Bank Transfer. Play records follow once you enter the lobby and start a round.

Yes. Ask our privacy desk and we send a copy of the account data we hold once you clear the verification step. We reply to the mobile number already on file.

Never. A wallet PIN stays inside your own app. We only need the transaction reference and the amount when a payment needs matching, and no agent will ask you for a PIN.

Message the privacy desk by chat or email, name the field you want changed, and give us a moment to verify. We correct it, or tell you plainly what we are still required to keep.

Sign in from another device and end the open session, or ask support to close it for you. Your next sign-in sends a fresh one-time code to the registered number.

No. Our rules end where a third-party link begins. That site runs its own cookie and data practices, so read theirs before you share anything, wallet references included.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions AccountRegister

Privacy Policy For Your bk33com Account

Cookies, Wallet Data And Retention

Reach Our Privacy Desk In Bangladesh

Privacy Questions You Send Us Most

01 What data does bk33com collect when I open an account?

02 Can I see the details you hold about my account?

03 Do you ever ask for my bKash or Nagad PIN?

04 How do I request a correction or a deletion?

05 What if I forget to log out on a shared phone?

06 Does this policy apply once I leave for another site?

Privacy Policy

Related pages

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